1. Introduction

Welcome to raymondrealtythane.net. This website is operated by Kaycomm Realty LLP (referred to as "we," "us," or "our"), an authorized channel partner for Raymond Realty projects. We are committed to protecting your privacy and handling your personal data responsibly and in compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Real Estate (Regulation and Development) Act, 2016 (RERA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By accessing or using our website, you signify your understanding and agreement to the terms of this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Policy applies to all personal data collected and processed by Kaycomm Realty LLP through the raymondrealtythane.net website, including all project-specific landing pages and sub-directories (e.g., /theaddressbygs2.0/, /theaddressbygs3.0/, etc.). It outlines our practices concerning the information we collect from you as a user of this website, the purposes for which we use this information, and your rights concerning your personal data. This policy does not apply to the practices of third parties, including Raymond Realty or other developers, whose privacy policies may also apply when your information is shared with them as described herein.

3. Information We Collect

We collect various types of information to provide and improve our services to you. This information can include:

3.1. Information You Provide to Us

We collect personal data that you voluntarily provide to us when you interact with our website, such as when you fill out inquiry forms, contact us via phone or WhatsApp, or subscribe to our updates. This may include:

• Contact Information: Your full name, phone number, and email address.
• Property Preferences: Details about your interest in real estate projects, such as preferred property type (e.g., 2 BHK, 3 BHK), location, budget range, and specific project interests.
• Communication Content: Any information you provide in your messages, inquiries, or during phone/WhatsApp conversations with our representatives.

3.2. Information Collected Automatically

When you visit our website, our servers automatically collect certain information about your device and browsing activity. This "Derivative Data" helps us understand how our website is used and improve your experience. This may include:

• Device and Usage Information: Your IP address, browser type, operating system, access times, pages viewed, and the website you visited directly before and after accessing our site.
• Location Data: General geographical location derived from your IP address.
• Referral Source: Information about how you arrived at our website (e.g., from a search engine or another website).

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information about your browsing behavior and preferences. Cookies are small data files placed on your device. These technologies help us to:

• Enhance User Experience: Remember your preferences and settings.
• Analyze Website Traffic: Understand which parts of our website are most popular and how visitors navigate it.
• Personalize Content: Deliver content and advertisements relevant to your interests.
• Improve Performance: Optimize our website's functionality and speed.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to track and report website traffic. Google Analytics uses cookies to collect information such as your IP address, pages visited, and time spent on our site. This data is used to analyze website usage, compile reports on activity, and provide other services related to website activity and internet usage. Google may use the data collected to contextualize and personalize the ads of its own advertising network. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

6. Advertising Technologies

We may use advertising services, such as Google Ads and Meta Pixel, to display advertisements on third-party websites to you after you visit our website. These services use cookies and tracking technologies to collect information about your activities on our website and other sites to provide you with targeted advertising based on your interests. This may include collecting advertising identifiers and browser/device information. You can often opt-out of personalized advertising through your device settings or by visiting industry opt-out pages.

7. Purpose of Data Collection

We collect and process your personal data for the following specific purposes:

• Lead Generation and Inquiry Fulfillment: To respond to your inquiries about Raymond Realty projects, provide project information, arrange site visits, and facilitate booking requests.
• Communication: To communicate with you via phone, email, or WhatsApp regarding your inquiries, project updates, and other relevant information.
• Personalization: To tailor our services and communications to your interests and preferences.
• Website Improvement: To monitor and analyze website usage, trends, and performance to enhance your browsing experience and our service offerings.
• Marketing and Advertising: To send you promotional materials and display targeted advertisements related to real estate projects that may be of interest to you.
• Compliance and Legal Obligations: To comply with legal and regulatory requirements, including those under RERA, DPDP Act, and IT Act.

8. Legal Basis for Processing

We process your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act). Depending on the nature of your interaction with our Site, we process your personal data on the following legal bases:

• Consent (Sections 4 & 6): Where you voluntarily submit your personal data, including through inquiry forms, site visit requests, or marketing opt-ins.
• Certain Legitimate Uses (Section 7(a)): Where you voluntarily provide your personal data for a specified purpose, such as responding to your inquiry, providing project information, or arranging a site visit, we process it only to fulfil that purpose.
• Legal Compliance: Where processing is necessary to comply with applicable laws and regulatory requirements.

9. Sharing of Information

As an authorized channel partner, we may share your personal data with third parties for the purposes outlined in this Privacy Policy:

• With Raymond Realty and Developers: We share your inquiry details, including your contact information and property preferences, with Raymond Realty or the relevant project developer. This sharing is solely for the purpose of responding to your inquiry, arranging site visits, providing project information, processing booking requests, and other related sales activities. Please note that Raymond Realty or the developer will process your data according to their own privacy policies, which we encourage you to review.
• Third-Party Service Providers: We engage third-party service providers to perform functions on our behalf, such as CRM systems for lead management, marketing automation platforms, call tracking services, and IT support. These providers have access to personal data only to the extent necessary to perform their functions and are obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

We do not sell or rent your personal data to third parties for their independent marketing purposes.

10. Data Storage

Your personal data is stored on secure servers and systems, which may be located in India or other jurisdictions. We implement appropriate technical and organizational measures to ensure the security of your data.

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

12. Security Measures

We implement robust administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: Use of encryption for data in transit and at rest where appropriate.
• Access Controls: Restricting access to personal data to authorized personnel only, based on a need-to-know basis.
• Regular Security Audits: Conducting periodic assessments of our security infrastructure and practices.
• Employee Training: Training our staff on data protection best practices and security protocols.

While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

13. User Rights

Under the DPDP Act 2023 and other applicable laws, you have certain rights regarding your personal data. These rights may include:

• Right to Access: You have the right to request access to your personal data that we hold.
• Right to Correction: You have the right to request the correction of inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.
• Right to Grievance Redressal: You have the right to lodge a grievance with our designated Grievance Officer.
• Right to Nominate: You have the right to nominate another person to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please contact our Grievance Officer using the details provided below.

14. Consent and Withdrawal of Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. To withdraw your consent, please contact us using the details in the "Contact Information" section.

15. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children as defined under the DPDP Act 2023 (individuals below 18 years of age). If we become aware that we have inadvertently collected personal data from a child without verifiable parental consent, we will take steps to delete that information as quickly as possible.

16. International Data Transfers

In some cases, your personal data may be transferred to, and stored at, a destination outside of India, for example, if our service providers operate servers in other countries. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including implementing appropriate safeguards for international transfers.

17. External Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We may also notify you via email or a prominent notice on our website for significant changes. You are advised to review this Privacy Policy periodically for any changes.

19. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Kaycomm Realty LLP
Email: info@kaycomm.in
Phone: +91 7057646378

20. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

21. Disclaimer Regarding Channel Partner Status

This website, raymondrealtythane.net, is independently operated by Kaycomm Realty LLP, an authorized channel partner, and is not the official website of Raymond Realty. All inquiries and data submitted through this website are received and processed by Kaycomm Realty LLP. While we facilitate the sharing of your information with Raymond Realty or the relevant developer for the purpose of fulfilling your inquiries, we do not own, manage, or operate Raymond Realty's projects or their official websites. Your engagement with Raymond Realty or any developer will be subject to their respective terms and privacy policies.

22. Effective Date

This Privacy Policy is effective as of July 20, 2026, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.